GMB Management

Show up on Google Maps when locals search for you

Your Google Business Profile (formerly Google My Business) is often the first thing a local customer sees. We set it up properly, keep it active and help it rank in the map results for searches near you.

Overview

How it helps your business

When someone searches for a service near them, Google shows a map with three businesses before any website results. Getting into that map pack depends heavily on how complete, accurate and active your Google Business Profile is.

We take care of the whole profile: categories, services, photos, posts, questions and answers, and a steady process for asking happy customers for reviews. You see exactly how many calls, direction requests and website visits it brings in.

What's included

Everything covered in our GMB service

Profile setup & verification

We create or claim your profile and guide you through Google's verification steps.

Category & service optimisation

The right primary and secondary categories, services, attributes and business description.

Photos & Google Posts

Regular photo uploads and posts about offers, updates and events to keep your profile active.

Review management

A simple system for asking customers for reviews, plus professional replies to every review.

Local citations

Consistent business name, address and phone number across Australian directories.

Insights reporting

Monthly reports on profile views, calls, direction requests and website clicks.

Talk to us about GMB Management

Book a free, no-obligation consultation. We'll look at where you are now and recommend the best next step.

Who it's for

  • Trades, clinics, salons and other local services
  • Shops, cafés and restaurants
  • Businesses with more than one location
  • Owners whose profile is unclaimed or out of date

What you get

  • Fully optimised Google Business Profile
  • Monthly Google Posts and photo updates
  • Review request link and templates
  • Replies to new reviews
  • Monthly insights report

How it works

Our GMB process

Audit

We check your profile, categories and local competitors.

Optimise

Every section of the profile is completed and corrected.

Activate

We post, add photos and build reviews every month.

Report

You see calls, directions and clicks each month.

FAQ

Common questions

Is GMB the same as Google Business Profile?

Yes. Google My Business was renamed Google Business Profile. Many people still call it GMB, and it's the listing that appears on Google Search and Maps.

Can you get my profile verified?

We guide you through Google's verification process and prepare everything it asks for. The final approval is made by Google.

Can you remove negative reviews?

Only Google can remove reviews, and only when they break its policies. We can flag those reviews and write calm, professional replies to any feedback.

How is this different from SEO?

GMB management focuses on your map listing. SEO focuses on your website's rankings. They support each other, and many clients combine both.

Ask us a questionHave a question that isn't listed? We're happy to help.